Privacy Policy

Effective Date: 12 October 2026

Soaring High Inc respects your privacy and is committed to protecting the personal information you provide when using our website, mobile application, product catalogue, Request for Quotation services, and related business services.

Information We Collect

We may collect information that you voluntarily provide when you contact us, submit a Request for Quotation, request MRO services, or communicate with our team. This may include:

  • Name
  • Company name
  • Email address
  • Telephone number
  • Billing, shipping, or business address
  • Product or part requirements
  • RFQ details and requested quantities
  • MRO or service requirements
  • Messages, notes, and other information included with your request

Our systems may also collect limited technical information necessary to operate and secure our website and services, such as IP address, browser or device information, request timestamps, and security or diagnostic information.

How We Use Your Information

We may use the information we collect to:

  • Process and respond to quotation requests
  • Source aviation parts, components, materials, and equipment
  • Coordinate MRO and related aviation services
  • Communicate with customers regarding RFQs and quotations
  • Provide requested customer support
  • Maintain records of business communications and transactions
  • Improve the functionality, reliability, and security of our website and services
  • Prevent abuse, fraud, unauthorized access, or other security incidents
  • Comply with applicable legal, regulatory, accounting, or business obligations

Mobile Application

The Soaring High Inc mobile application may provide access to public company information, our product catalogue, and guest Request for Quotation services.

The current mobile application does not require a native customer account for public catalogue browsing or guest RFQ submission.

Information submitted through the mobile application for an RFQ is used for the same business purposes described in this Privacy Policy.

Quotation access and customer decisions may be provided through secure links to our website.

Sharing of Information

We do not sell personal information.

We may share information when reasonably necessary with:

  • Our employees and authorized personnel
  • Suppliers, manufacturers, OEMs, distributors, and service partners involved in responding to your request
  • MRO and technical service providers where required for your requested service
  • Hosting, email, information-technology, and security service providers that support our business systems
  • Government, regulatory, or legal authorities where disclosure is required by law

We aim to limit shared information to what is reasonably necessary for the applicable business purpose.

Cookies and Technical Data

Our website may use cookies or similar technologies required for website functionality, security, session management, preferences, and performance.

Third-party services integrated into the website may apply their own privacy practices where applicable.

Data Security

We use reasonable administrative and technical measures intended to protect personal and business information against unauthorized access, alteration, disclosure, or loss.

No internet-based system can guarantee absolute security, and users should avoid submitting unnecessary sensitive or confidential information.

Data Retention

We may retain RFQ, quotation, communication, and business records for as long as reasonably necessary to:

  • Fulfil the purposes for which the information was collected
  • Maintain business and customer records
  • Resolve disputes
  • Enforce agreements
  • Meet applicable legal, regulatory, accounting, or compliance requirements

Information that is no longer required may be deleted or anonymized where appropriate.

Your Choices and Rights

Depending on applicable law and your location, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

Requests can be submitted using the contact information below. Some records may need to be retained where required for legitimate business, contractual, legal, or regulatory purposes.

Third-Party Links

Our website or communications may contain links to third-party websites or services. Soaring High Inc is not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of those services before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, business practices, or legal requirements change.

The latest version will be published on our website with an updated effective date.

Contact Us

Soaring High Inc

Email:

info@soaringhighinc.com

Phone:

+92 51 2111361

Address:

Office # 3, Zafar Plaza, Khurshid Market, F 10/1 F-10, Islamabad, Zip # 44000, Pakistan

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